What Information We Collect and Why
When you open an account with iqoo15, we collect the details you provide directly: your name, email address, mobile number, and the e-wallet identifiers linked to your DANA, OVO or GoPay account. During deposits and withdrawals, transaction references and wallet confirmation codes are logged to verify
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each movement and resolve any disputes. We also gather device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual access. If you reach out to our support team, that conversation history is stored so we
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can follow up properly. We do not sell your personal data to third parties, and we do not share your wallet details beyond what is needed to process a payment. Data collected through your use of the platform is retained for as long as your account
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is active and for the period required by applicable regulations in eligible regions. Where local law requires us to adjust data practices, we will update this policy and notify you via the email address on your account. You can check what we hold, correct inaccuracies, or
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ask us to close your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.